How to install a Go-Box << Back

A. Remove the GO-Box from the package and apply the sticker with illustrations to the front of the GO-Box.
B. Clean the installation location (inside of the windscreen) with the included cloth and let dry.
C. Remove the protective film from the adhesive strips.
D. Mount the GO-Box in an area cleared by the wipers at the bottom edge of the windscreen near the middle of the vehicle ? the operating button must be directed to the vehicle interior. When idle, the wipers must not overlap the GO-Box.
Furthermore, the Fayet service area, managed by the Mont Blanc Tunnel European Economic Interest Grouping, has 120 HGV spaces.

To whom does the fully electronic distance-related toll system apply in Austria?

The toll system applies for trucks, buses and heavy motor homes with a maximum gross weight of over 3.5 t. The following rates apply for these vehicles. In contrast to trucks, for buses and heavy motor homes the number of axles on trailers is not counted for the determination of the vehicle category.

How high are the toll charges for the fully electronic toll system?

The charges levied in the toll system correspond with the regulations of the road charges directive and are divided into three categories:

  • Category 2 (vehicles with 2 axles): EUR 0.158/km (excl. 20% VAT)
  • Category 3 (vehicles with 3 axles): EUR 0.2212/km (excl. 20% VAT)
  • Category 4 (vehicles with 4 or more axles): EUR 0.3318/km (excl. 20% VAT)

Vehicles in category 1, i.e. vehicles with a maximum gross weight of 3.5 t or less, are not charged distance-related tolls. Vehicles in this category are, however, still required to purchase toll stickers.

Why are the toll rates in Austria higher than the rates planned in Germany?

The toll rates which are charged should reflect the costs. These costs are higher in Austria than they are in Germany. Another reason for the higher toll rates in Austria is the lower traffic frequency in comparison to Germany. In Austria, the traffic volume of vehicles required to pay tolls per kilometre of motorway is up to 40% lower than in Germany.

By international standards, toll rates in Austria are around the average, and the distance-related levies charged on trucks in Switzerland are notably higher than the Austrian toll rates. Moreover, with regard to the special tolls charged for transit of the Alps the per-kilometre rates in Austria are lower than in France or Switzerland.

Why do the increased rates still apply to the special toll routes?

  1. The existing special toll routes are particularly cost intensive, both in terms of their construction and their operation, and hence as soon as their construction began these routes were handled differently from the rest of the motorway network and were subject to separate special toll legislation.

  2. For the most part, the existing special toll routes are roads which handle a very large proportion of international traffic, and for this kind of traffic it is possible to optimize the routes used in terms of costs. What this means is that if one were to apply the market prices that have developed, there would be a tangible reallocation of traffic volumes from the French and Swiss Alpine transit routes. But this would neither be accepted by the population in the affected areas, nor is it seen as expedient from a broader European perspective. Indeed, numerous proposals have been submitted to increase the toll applied on these routes.

Why is the toll system in Austria categorized only according to the number of axles, instead of truck and bus emissions as it is in Germany?

The main objective of the project was to implement a simple toll system which is transparent for both the users and the operator. This was the reason for deciding not to take into account emissions categories in the first phase of the project. It should, however, be noted that the toll regulations do call for classification by emissions categories, and this will be introduced as soon as it can be monitored in technical respects. As the average toll rate corresponds with the resulting costs, this rate is to be retained upon introduction of classification by emissions categories. Under such a system, older vehicles will have to pay higher tolls and new vehicles will pay lower tolls.

What are the revenues from toll collection used for? In what way are they earmarked?

All toll revenues are allocated to discharging ASFINAG?s responsibilities. These responsibilities consist of the expansion of the motorway and expressway network, and the maintenance and operation of such. This structure guarantees that all funds generated by the toll stickers and tolls (truck tolls, special tolls) are used to provide a state-of-the-art primary road network.

Isn’t the distance-related toll system for vehicles over 3.5 t maximum gross weight simply a preparatory step for charging distance-related tolls for automobiles?

The full electronic, distance-related toll system is not intended to serve as preparation for a distance-related toll on automobiles. Some of the reasons for this include:

  • no steps have been requested in this regard;
  • a request to introduce such a toll is not permissible from a purely legal point of view;
  • there is no legal basis available for charging distance-related tolls on automobiles;
  • legislation on the introduction of such a toll would probably not be supported by a majority in the Austrian Parliament;
  • due to the large number of foreign vehicles in Austria, a move of this nature would have to be implemented together with Germany;
  • the toll sticker solution offers a very favourable cost-benefit ratio;
  • fully electronic toll collection of automobiles would entail massive technical difficulties due to the large number of users who only use the network infrequently or once;
  • because the annual distance travelled on motorways by automobiles up to (and including) 3.5 t maximum gross weight is substantially lower than that travelled by vehicles with a maximum gross weight of over 3.5 t, and thus the time-related toll is completely adequate for levying user charges from automobiles;
  • because the overall system, including enforcement (catching the people who do not pay the toll) would be highly complex.

How much does the GO-Box cost for customers?

When users register with the toll system, a non-refundable proccessing fee for system access (toll system registration) of EUR 5.00 (incl. 20 % VAT) is charged for every GO-Box issued. Therefore, the customer is provided with a GO-Box for the registered vehicle.

The GO-Box remains the property of ASFINAG Maut Service GmbH and has to be returned when deregistering the vehicle from the GO toll system. It is understood that the exchange of a defective GO-Box is free of charge. In the event of loss or damaging of the GO-Box an administrative fee will be charged.

Are vehicles outfitted with blue headlights (e.g. ambulances, fire brigades) required to pay tolls?

Vehicles which are visibly outfitted with blue headlights or warnings lights using blue lights are permanently exempt from the distance-related toll. This includes vehicles of foreign public safety authorities, foreign customs and judicial authorities and vehicles operated by foreign public assistance services, foreign fire brigades and foreign ambulance services.
A prerequisite for exemption from the toll obligation for foreign vehicles outfitted with blue headlights is that they use the network of toll roads in a justified manner, within the framework of the police cooperation law or on the basis of international treaties.

How are tolls charged for vehicles with central axles?

A central axle is an axle that extends for the entire width of the vehicle, and which is mounted with several wheel suspension units on each end of the axle. In consideration of this technical solution, section 9 para 3 of BStMG stipulates that regardless of the wheel base axles are deemed to comprise all suspension assemblies for wheels which are essentially symmetrical along the longitudinal axis of the vehicle.
Accordingly, for the purposes of determining the vehicle category the decisive aspect is the number of suspension assemblies with wheels, and not the information stated in the vehicle permit. In accordance with these regulations, a truck with a ?normal axle? and a ?central axle? with two wheel suspension assemblies on either side is classified as a category 3 vehicle for the purposes of toll collection (and not as a category 2 vehicle).